Services

CRM
Implementation
& Optimization

CRM Implementation & Optimization

More than just a CRM—a complete business transformation platform. Revolutionize your operations with our all-in-one solution.

Our CRM Solution
Stands Out:

In today’s fast-paced business world, you need more than just a contact database. You need a comprehensive system that streamlines your operations, supercharges your sales, and delights your customers. That’s where COTO’s CRM implementation and optimization services come in.

All-in-One Platform

Marketing, sales, customer service, and operations—all in one place

Tailored to fit your unique business needs

Grows with your business without additional costs

Easy to learn, easy to use

Cloud-hosted with enterprise-level security

Other Services

The
COTO Advantage:

We’re not just implementing a CRM—we’re architecting your business success. Our deep understanding of both technology and business strategy allows us to create custom solutions that drive real results.

Advanced Contact Management
  • Unlimited contacts with custom fields and smart tagging
  • Auto-updating smart lists for targeted communications
  • Engage via email, SMS, phone, social media, and more
  • Smart inboxes for efficient team communication
  • Customizable pipelines for different sales processes
  • Real-time tracking and analytics
  • Calendar booking with location and resource management
  • Team coordination and task assignment
  • Create webpages, forms, and chat widgets
  • Manage online listings and reviews
  • Multiple payment gateway integrations
  • Subscriptions, upsells, and donation management
  • Trigger actions based on any CRM activity
  • Create complex, multi-step workflows with ease

Our Approach

Business Analysis

We dive deep into your operations to understand your unique needs and challenges.

We design a CRM implementation plan that aligns with your business goals.

We set up and integrate the CRM with your existing systems and workflows.

We ensure your team is fully equipped to leverage the CRM’s power.

We continuously refine and enhance your CRM to drive ever-improving results.

Work With Us

Turn leads into
lifetime buyers.

Turn leads into lifetime buyers.


Jerome Jarapa is an experienced web and graphic designer based in Bicol, Philippines. With a degree in BS Computer Science major in Digital Arts and Animation, Jerome has been passionate about design since his childhood. Growing up, he participated in mural painting contests and poster-making activities at school, fueling his love for art and technology.

After graduating from college in 2017, Jerome began his career at a local startup digital marketing agency, where he gained valuable experience in the industry over three years. As a self-taught designer, he has developed a unique style and approach, constantly pushing the boundaries of what technology can achieve.

Jerome is known for his creativity, meticulous attention to detail, and deep understanding of design principles. He takes pride in helping his clients achieve their goals through visually stunning and effective designs, whether it’s creating a website, designing social media graphics, or developing marketing collateral.

Outside of work, Jerome enjoys playing mobile video games, visiting coffee shops, and capturing moments through photography. He has a dream of building his own coffee shop and an e-commerce shop for digital assets, combining his passions for design and entrepreneurship.

Jerome is also an active member of the LGBTQIA+ community, actively participating in activities that spread awareness and fight for the rights of the community. He believes in creating an inclusive and accepting society for all individuals.

With his unwavering passion for design, technology, and his dedication to personal and community pursuits, Jerome is poised to make a positive impact as a web and graphic designer, not just in the Philippines, but wherever his skills can bring value.

Jerome Jarapa

Web Designer

Matt is a seasoned professional with over 20 years of experience in the visual communications and marketing industry. His passion for global culture, design, and human connection has driven his successes and fueled his curiosity for new challenges all around the world.

A Cajun, Matt grew up in South Louisiana, a cultural hot spot, embracing the dynamic influences of food, music, and a rich culture. He attended the Fashion Institute of Design & Merchandising in San Francisco. Calling places like New York City and Portland, Oregon home, he garnered his work experiences with global organizations such as Gap inc, H&M, and most notably Nike where he learned to combine his keen eye for style and product merchandising with purpose-driven branding and marketing strategies.

In 2018, Matt relocated to Europe and started a brand consultancy agency, achieving a lifelong dream of living and adventuring around the world. After stints in Amsterdam, Barcelona, and London, Matt relocated to Los Angeles now with a new unique global perspective to continue to build his career as a brand strategist and Art Director with Coto.

A constant learner and passionately dedicated to self improvement and personal development, Matt is trained in leadership, team management, and effective communication.

Matt Fontenot

Art Director

Adal grew up on 3 continents. As an insider of the celebrity community in Malibu. As the son of a lecturer at the Louvre. As a student of the elite International Lycée of St-Germain-en-Laye, a gathering ground for the leaders of the European Union.

Obsessed with all things technical, Adal built his first website in 1998, the same year he started sculpting wood. In 2008, he graduated University with a Masters in Psychology and then immediately jumped into programming in a San Francisco startup.

Within a year of moving back to California, Adal was freelancing full-time as a web developer. With clients like McKesson, the Freemasons of California, and the San Francisco Campus for Jewish Living… his solo practice naturally evolved into a boutique agency.

As a 10-year veteran of Burning Man, a certified breath-work instructor and the patent pending inventor of the Spine Piano, Adal embodies the archetype of the Renaissance Man.
His philosophy is simple, and potent. Pursue only what truly aligns, be extremely selective in building your team, set high standards, and work towards frictionless results.

Adal Bermann

Founder & Leader

Outbound Marketing

We specialize in outbound marketing strategies designed to generate high-quality leads for your business. Our expert team understands the importance of reaching out to potential customers proactively, and we employ targeted and personalized outreach techniques to identify and engage with your ideal audience. Through strategic email campaigns, cold calling, social media outreach, and other effective tactics, we capture the attention of prospects, nurturing them through the sales funnel to convert them into valuable leads. With our data-driven approach and extensive experience in lead generation, we help you optimize your outbound marketing efforts to maximize ROI and achieve measurable results. Partner with us to unlock new growth opportunities and accelerate your business’s success through effective outbound marketing and lead generation strategies.

Web and Graphic Design

We are passionate about creating visually stunning and impactful designs for the web and beyond. Our skilled team of web and graphic designers combines creativity and technical expertise to deliver exceptional design solutions tailored to your specific needs. Whether you need a captivating website design, eye-catching graphics for your marketing materials, or a complete brand identity overhaul, we work closely with you to bring your vision to life. With a keen eye for aesthetics, user experience, and brand consistency, we craft designs that not only engage and inspire your audience but also drive results. Partner with us to elevate your online presence and make a lasting impression with our unparalleled web and graphic design services.”

Custom Web development

We specialize in crafting tailor-made websites that transcend the ordinary. Our skilled team of web developers and designers collaborate closely with you to create captivating online experiences that reflect your unique brand vision and values. With cutting-edge technologies and a commitment to optimization, we build responsive, scalable websites that offer an immersive user experience on any device. Whether you’re launching an e-commerce empire, establishing your online presence, or developing a custom web application, our expertise will empower your brand to thrive in the digital realm. Partner with us to unlock the true potential of your online presence and propel your business towards success.

BRANDING

At COTO, we specialize in delivering exceptional branding solutions tailored to meet your business needs. Our comprehensive branding service combines creativity, strategy, and market insights to help you establish a strong and memorable brand identity. From logo design and brand positioning to developing brand guidelines and marketing collateral, we work closely with you to craft a cohesive and compelling brand story that resonates with your target audience. With our expertise in branding, we ensure that every touchpoint reflects your unique value proposition, fostering brand recognition, trust, and customer loyalty. Partner with us to elevate your brand presence and make a lasting impression in today’s competitive marketplace.