Case Studies
McKesson
Advancing Health Outcomes For All
Transformed a labor-intensive event management process into a streamlined digital solution, saving hundreds of staff hours and enhancing attendee experience for a major pharmaceutical distributor.
Service
Custom Software Solutions
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- Increasing Top-line Revenue
- Reducing Operational Expenses
- Enhancing Customer Retention
- Improving Systems and Compliance
Other Services
Touching Virtually
Every Aspect
of Health
Touching Virtually Every Aspect of Health
McKesson is an impact-driven organization that touches virtually every aspect of health. They work with biopharma companies, care providers, pharmacies, manufacturers, governments, and others to deliver insights, products and services that make quality care more accessible and affordable.
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The Challenge
McKesson, a leading pharmaceutical distributor, faced significant inefficiencies in managing their large-scale educational events for doctors.
They faced several obstacles:
- Manual, paper-based registration process
- Time-consuming schedule creation for attendees
- Labor-intensive data entry requiring weeks of staff time
- Inefficient communication of personalized agendas to attendees
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The Solution
COTO developed a comprehensive digital solution to streamline the entire event management process.
- Created a user-friendly online portal for doctors
- Implemented an intelligent scheduling system
- Developed an administrative backend
The Result
We streamlined operations by eliminating manual PDF handling, reducing staff workload by 600 hours, improving attendee experiences with personalized schedules, enhancing printing efficiency, ensuring data accuracy, and providing McKesson with real-time attendee insights.
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