Case Studies
HOA.com
HOA.com
Community of Champions for Homeowners
Revolutionized a struggling startup’s tech infrastructure into a scalable platform supporting over 1 million users, facilitating millions in funding for a national homeowner services network.
Service
Strategic Web Design, CRM Implementation & Optimization

- Increasing Top-line Revenue
- Reducing Operational Expenses
- Enhancing Customer Retention
- Improving Systems and Compliance
Other Services
Building a scalable
platform for
homeowner services
Building a scalable platform for homeowner services
HOA.com is transforming homeowner associations into thriving, connected communities. Powered by advanced technology, whether self-managed or managed by a community management professional, HOA.com help simplify operations, improve communication, and set the Gold Standard for HOA living.

The Challenge
HOA.com, an ambitious startup, aimed to become the national hub for homeowner service professionals.
They faced several obstacles:
- Existing technology stack was slow, buggy, and feature-deficient
- Need for a scalable solution to support ambitious growth plans
- Limited budget while requiring complex features and integrations
- Constant influx of new ideas and feature requests from the client team

The Solution
COTO revolutionized HOA.com’s technology infrastructure, turning a struggling startup into a scalable platform poised for national growth.
- A custom database integrated with their existing WordPress site
- An advanced portal for homeowner service professionals
- Features including team building tools, instant community reports, and a two-level payment referral system
- Integration with five external databases
The Result
A robust platform capable of supporting over 1 million users, facilitating millions in funding, and positioning HOA.com as a leader in the home services industry.
